Welcome. I'm Todd Crabtree. I love chiropractic and providing good advice to courageous doctors and staff. The chiropractic world has become way too complex. For years I have been answering the questions you will find on this free website. Together we can bring chiropractic to the world. Please be my guest and take a look around. Be sure to ask a question or get on our mailing list!

Building and maintaining a chiropractic practice is extremely difficult and complex. You must develop a plan for health records, billing, advertising and of course many issues come up regarding insurance and Medicare.  You must also manage all of the Human Resources issues that come up in a medical office.  There is no rule book for […]

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Developing a marketing strategy for your chiropractic practice is extremely important, especially if you are in a highly populated area with many different practices closeby.  One question that is frequently asked is whether a practice can advertise free or discounted exams or services to new patients.  These dramatic discount offers can get new patients in […]

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It’s normal for chiropractors often set treatment goals for their patients, both short term and long. But do they always do this for their practice? In order for your practice to grow and succeed the way you would like it to, remember to have clear aims when determining the process and frequency for measuring results. […]

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My office has been having troubles collecting from patients for my chiropractic services. How can this be resolved? Does your Chiropractic office rely completely on automobile and Worker’s Comp cases for income? If not, there’s probably a pretty good chance that unsettled patient responsibilities are the biggest concern to your ledger. High deductible plans, large […]

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I feel that my Chiropractic services have been successful. But how do I figure out my $PVA and what can be done to improve this if it feels low? $PVA ($ per visit average) is a simple equation that can be figured out by adding up the total revenue (patient payments + insurance payments) received […]

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If you’ve browsed coding blogs on my website in the past, you have got probably already read that the simplest coding policy is to pick the code that most closely fits the service rendered. One of the most confusing coding decisions in most chiropractic offices we’ve spoken with is choosing which therapeutic procedure to use […]

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Chiropractors everywhere in the U.S. are seeing a recent increase in PI/WC denials associated with the medical necessity of nuclear magnetic resonance services rendered on patients. This is likely due to an industry-wide perceived overuse of the code, and more demanding review of records for key information associated with the connection of care to the […]

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How do I train my staff how to pursue denied claims properly so I can increase my collection rate? Claim denials need to be looked at individually to determine the appropriate course of action. You will not have the time to teach your staff how to handle each denial properly, but here is the general […]

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How will Obamacare and the new exchange plans affect my Chiropractic practice? What will I need to change in my practice to stay successful? The main changes we see so far in the new exchange plans for 2014 when compared to typical individual/employer plans is that the patient responsibility portion will be higher overall. There […]

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Q) My practice handles a great deal of work and auto injury accident cases. Do you have any tips for managing these cases after the insurer has denied any further billing reimbursement for reasons like an IME denial, or exhausted benefits? A) Absolutely. In the wake of a denial there are things you can do […]

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