Miscellaneous

How do I train my staff how to pursue denied claims properly so I can increase my collection rate? Claim denials need to be looked at individually to determine the appropriate course of action. You will not have the time to teach your staff how to handle each denial properly, but here is the general […]

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How will Obamacare and the new exchange plans affect my Chiropractic practice? What will I need to change in my practice to stay successful? The main changes we see so far in the new exchange plans for 2014 when compared to typical individual/employer plans is that the patient responsibility portion will be higher overall. There […]

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Q) My practice handles a great deal of work and auto injury accident cases. Do you have any tips for managing these cases after the insurer has denied any further billing reimbursement for reasons like an IME denial, or exhausted benefits? A) Absolutely. In the wake of a denial there are things you can do […]

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31

Oct

MN Chiropractic Work Comp EMS Code

Q) Someone told me that the Minnesota Workers Compensation Fee Schedule that begins in October 2013 has changed the EMS code used for billing our Chiropractic and PT services from G0283 to 97014. Is that true, and does it mean that I should use 97014 for billing EMS on all claims now? A) According to […]

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Under the Affordable Care Act, more commonly referred to as “Obamacare”, providers will be held to a higher standard by both insurers and patients. In his 10/1/13 article in Forbes.com, Dr. Robert Pearl, MD, notes that “patients will enjoy greater transparency – knowing which providers offer the best quality, service and price. And because insurers […]

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The Patient Protection and Affordable Care Act, otherwise known as “Obamacare”, officially became law in March 2010. With open enrollment from October 1st 2013 to March 31st 2014 it is important to understand what this Act means for chiropractors as well as potential benefits and drawbacks it is going to have for patients. There are […]

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A great insurance verification is a very important skill! A thorough insurance verification process for every insurance patient will decrease denials, increase revenue (patient payments AND insurance payments), and increase patient retention. First, make sure your office has a great process for initial insurance verifications. Review the forms that your staff is using to collect […]

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2

Aug

Chiropractic CA Retention

It can be very easy to assign blame to employees for issues within the chiropractic clinic. As owners are busy treating patients and managing the financial aspects of their chiropractic practice, it is often tempting to hire a qualified candidate and expect them to simply jump in and fit. As the head of your office, […]

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Low-level laser therapy is a modality that many 3rd party payers have not added to their chiropractic fee schedule or consider the service to be investigational. You may see limited reimbursement of the service with your auto carriers, but adding this service to your patients’ claims may result in a longer investigation period before they […]

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Set processes and accountability is the Key! To start fixing a large AR, break up your AR into segments – outstanding denials, patient liability, litigation, and “Black holed” insurance claims (insurance claims without a documented response past approx. 30-45 days). No matter whether you are using a cloud-based EHR/Billing service application or billing software on […]

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